Winmatch Contact Us


Contact Us

Communication Channels

Electronic Mail:

support@winmatch.com

WhatsApp Messaging:

+91 86753 15681

Real-time Messaging:

Accessible continuously on our website

Telegram Channel:

@winmatch_support

Response Guarantee

Electronic Mail: Within 2 hours maximum
Real-time Messaging: Immediate response
WhatsApp/Telegram: Generally under 15 minutes

Commonly Asked Questions

How can I verify my user profile?

For profile verification, navigate to your user dashboard and click "Profile Verification." Submit clear photographs of your identification documents, personal selfie, and address confirmation. Verification usually finishes within 24 hours.

Which financial methods are accepted?

We accept numerous financial solutions including UPI, digital banking, PayTM, PhonePe, credit/debit cards, and various electronic wallets widely used in India. All financial operations are encrypted and protected.

What's the cashout processing duration?

Most cashout requests are completed within 15 minutes to 4 hours, depending on the financial method. Elite members receive expedited processing for faster cashouts.

How do I obtain welcome incentives?

New users can obtain welcome incentives by completing their first deposit and inputting the appropriate incentive code during the deposit procedure. Check the offers page for current incentives.

What if I'm concerned about my gaming patterns?

We support responsible gaming. Contact our assistance team to discuss alternatives like spending limits, timeout periods, or account restriction. We can also provide details about professional assistance resources.

Elite Member Services

As a distinguished elite member, you receive individualized attention and accelerated service delivery.

Personal Elite Coordinator:

Accessible through dedicated line for instant assistance

Accelerated Service:

Bypass standard queues with elite inquiry processing

Not an elite member yet? Contact us to learn about our exclusive elite membership benefits and eligibility criteria.

Responsible Gaming Practices

We maintain commitment to providing a secure and responsible gaming environment for all users.

Need assistance?

Contact our responsible gaming specialists at: responsiblegaming@yourcasinoname.com

We collaborate with various gaming support organizations in India to ensure access to professional assistance when required:

  • Hope Trust, Hyderabad
  • Gambling Therapy Helpline
  • The Anonymous Foundation

To request account restriction, please contact our support team or access your profile settings.

Discover Superior Gaming Support in India

Our multilingual team communicates in Hindi, English, Tamil, Telugu, and additional regional languages for comprehensive service

Safe & Protected

All communications employ SSL encryption security

Licensed & Certified

Operating with legitimate gaming certification

Rapid Response

Typical resolution duration: 10 minutes

Continuous Support

Perpetually accessible, never unavailable